Welcome to The Mystery Tours. This policy outlines how we collect, use, and protect your personal data in line with the General Data Protection Regulation (GDPR).
⸻
1. Who We Are
We are The Mystery Tours, a UK-based storytelling and immersive events company.
Our website is:
You can contact us at:
⸻
2. What Personal Data We Collect
We may collect the following:
• Your name and email address (when you contact us via the form)
• Your message content
• Technical information such as IP address, browser type, and how you interact with the site (via cookies)
• If you click a link to buy tickets, you will be taken to Eventbrite, which collects booking/payment details independently. You should consult their privacy policy when purchasing tickets.
⸻
3. How We Use Your Data
We only use your data to:
• Respond to messages or questions
• Manage event enquiries
• Monitor website performance and improve the user experience
We do not sell or share your personal information with third parties, except where necessary to fulfil a request (e.g. redirecting to Eventbrite for ticket purchases).
⸻
4. Cookies
Our website may use cookies (small text files stored on your device) to help it function properly and analyse how visitors use the site. These may include:
• Essential cookies (to enable core functionality)
• Analytics or performance cookies
You can change your cookie settings at any time via your browser preferences.
⸻
5. Your Rights
Under UK GDPR law, you have the right to:
• Request access to your data
• Ask us to correct or delete it
• Withdraw consent at any time
• Complain to the Information Commissioner’s Office (ICO) if you have concerns
To exercise your rights, email us at: info@themysterytours.com
⸻
6. Data Security
We take your privacy seriously and take appropriate measures to protect your data. Data is stored securely and only kept for as long as necessary.
⸻
7. Third-Party Services
When purchasing tickets, you will be redirected to Eventbrite, an external ticketing platform. Eventbrite has its own privacy policy and handles all data provided for purchases. We do not collect or store your payment details.
We use cookies to help this site function properly and to understand how visitors interact with it. You can choose to accept or decline. Read our Privacy Policy.